Are you looking for how to fix Netflix not working on Samsung TV? Generally, Netflix streaming on Samsung Smart TVs is seamless. Sometimes, a technical glitch can hamper the flow. So, here I will tell you how to fix Netflix not working on Samsung TV easily. Read till the end to not miss anything important.
Samsung smart televisions are popular for watching OTT platforms and traditional cable channels. They have lots of amazing features and premium audio & video quality. You can stream Netflix on Samsung TV by using Netflix’s free trial hacks or a shared account as well. Also, read how to change your Netflix profile on Samsung TV and how to watch Netflix on Google Nest Hub. Now, let’s read more about how to fix Netflix not working on Samsung TV.
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How To Fix Netflix Not Working On Samsung TV?
Sometimes more than one reason can restrict Netflix streaming on your Samsung TV. First of all, make sure that you are using a compatible Samsung TV for streaming Netflix. Most of the latest models have a pre-installed Netflix app.
You can directly open the app or you can download it from the Samsung App Store. Some of the common issues with Netflix errors on Samsung TVs are-
- Netflix does not open.
- The Netflix app does not load properly.
- Netflix videos keep freezing.
- Netflix videos have playback issues.
- Netflix app shows specific error codes such as UI-800-3 (DNS error) or 11800.
So, you need to fix the problem by using effective solutions. Also, read how to stop Netflix from buffering and how to use Netflix’s secret video test patterns. Now, let’s find out more about how to fix Netflix not working on Samsung TV in the following sections.
#1 Unplug The Samsung TV Cable And Restart TV | How To Fix Netflix Not Working On Samsung TV?
One of the easiest and most effective ways to fix Netflix errors on Samsung TV is to unplug the TV cable from the switchboard. Wait for a few minutes. Now, plug back the cable, switch on the TV, and open the app to watch.
#2 Check The Netflix Server Status | How To Fix Netflix Not Working On Samsung TV?
Sometimes, Samsung TV has no fault at all. Netflix server outage can be a reason for the error. So, check for the Netflix server status online.
Either you can check online, on social media platforms like Twitter, or on the Netflix server website DownDetector. In this case, you can’t fix the error until the servers are fixed by Netflix itself.
#3 Check Samsung Smart Hub Functionality | How To Fix Netflix Not Working On Samsung TV?
You can also check out the Samsung Smart Hub on your TV. It is an app store for your TV. Sometimes, it has technical issues affecting all apps on the TV. So, reset the Samsung Smart Hub section by using the following steps-
- Open the Samsung TV and connect it to the internet.
- Take your remote and press the Settings button. If your remote does not have the Settings button, press the Menu button.
- Click on the Support option.
- Click on the Self Diagnosis option.
- Click on the Reset Smart Hub.
- Enter your Samsung TV’s PIN code. If you have not changed its default code, enter 0000.
- Now, reinstall the Netflix app from the Samsung Smart Hub section.
- Configure the Netflix app by entering the account credentials.
#4 Check For Samsung TV Software Updates | How To Fix Netflix Not Working On Samsung TV?
You need to update not just the Netflix app software but also the Samsung TV software. To update Samsung TV software, follow these steps-
- Open the Samsung TV and connect it to the internet.
- Take your remote and press the Settings button. If your remote does not have the Settings button, press the Menu button.
- Click on the Support option.
- Click on the Software Update option.
- Your TV will start the update process automatically.
#5 Reset Your Internet Connection By Resetting Wi-Fi Router Device | How To Fix Netflix Not Working On Samsung TV?
A good and stable internet connection is very important for streaming OTT platforms like Netflix. So, check for the internet connection, internet speed, and wifi router.
You can simply switch off the wifi router and switch it on after a few minutes. Then, connect your Samsung TV with the internet connection. Now, you can watch Netflix uninterrupted.
#6 Delete And Reinstall The Netflix App On Your Samsung TV | How To Fix Netflix Not Working On Samsung TV?
If you are using an outdated Netflix app or you have not updated the Netflix software regularly, the app will not work properly. So, you need to delete the Netflix app and reinstall it.
#7 Check Your Internet Speed | How To Fix Netflix Not Working On Samsung TV?
If your wifi router is working fine and not resolving the issue, check your current internet speed. Netflix requires a minimum of 25-50 Mbps for streaming. Also, read how to change data usage on Netflix. You can strengthen your internet connection by connecting wifi router to the TV by using an Ethernet cable.
#8 Factory Reset Or Reboot Your Samsung TV | How To Fix Netflix Not Working On Samsung TV?
Lastly, you can factory reset your Samsung TV to fix the Netflix streaming issue. Follow these steps to reboot your Samsung TV-
- Open the Samsung TV and connect it to the internet.
- Take your remote and press the Settings button. If your remote does not have the Settings button, press the Menu button.
- Click on the Support option.
- Click on the Self Diagnosis option.
- Click on the Reset option.
- Enter your Samsung TV’s PIN code. If you have not changed its default code, enter 0000.
- Samsung TV will take a few minutes to restart.
Final Words
I hope that you have got the answers related to how to fix Netflix not working on Samsung TV. If you have more questions or doubts related to how to fix Netflix not working on Samsung TV, ask in the comments section.