How To Fix Instagram Video Chat Not Working? 6 Troubleshooting Hacks To Try!

There’s more to just texting and sending voice notes to people on Instagram. This social media platform gives you the option to video call people if you want to! And, don’t you think it’s better to be able to look at someone’s face, observe all their expressions when you talk to them then just stare at their text?! Well, that’s what video calls are for! But, they don’t always work smoothly and get into trouble. But, if you know how to fix Instagram video chat not working, this problem can be remedied and you can go back to video calling! So, keep reading!

Here’s How To Fix Instagram Video Chat Not Working In 6 Easy Troubleshooting Hacks! 

Although Instagram works pretty smoothly most of the time, this app isn’t perfect. It, too, can have problems from time to time. However, these problems can be very easily solved. So, even if you’ve been encountering problems with video calls on your iOS or Android device, just know they will be resolved in a few simple troubleshooting steps! Like, you can check your internet connection, clear your cache, update the app, etc. 

Now, if you want to know how to fix Instagram video chat not working using these troubleshooting hacks, make sure to follow this article till the end! 

How To Fix Instagram Video Chat Not Working By Checking Your Internet?

The most obvious and common reason why you may not be able to use video chats is that you’re not connected to a stable and strong internet connection. So, you may need to fix that first. 

And to fix that, try connecting to a Wi-Fi network if you’re using mobile data and vice-versa. You can also try turning on airplane mode for some time to refresh your data. After this is done, you may be able to video chat with your friends again. If not, follow the below-mentioned hacks. 

How To Fix Instagram Video Chat Not Working on iOS & Android By Updating The App?

Instagram keeps releasing new updates and features daily. When this happens, the older versions of Instagram don’t function as smoothly as they did before. That’s why, users need to make sure that they are using the latest version of Instagram at all times. 

This means, if you’ve been using an older version of Instagram then the problems you’re facing with video calling are because of them. So, go to Google Play Store or the App Store, look for Instagram, and then update the app!

Once the app is updated, you will be able to use the video call feature normally! In case your app is already updated and you’re still unable to do so, keep reading. 

How To Fix Instagram Video Chat Not Working On Android & iOS By Enabling Notifications?

A lot of us prefer having our notifications turned off just to be able to have a quiet time. And so, if you too have your push notifications turned off, then it is likely the reason why you’re unable to receive video chats from someone– you’re not even being notified about them. 

So, if you want to be able to start receiving Instagram video chats again, follow these steps to enable your push notifications on Instagram:

• Open Instagram
• Tap the profile icon located at the bottom right of your screen.
• Then, tap the three-line icon located at the top right.
• A menu will appear on the screen, select “Settings and privacy” from it. 
• Locate the Notifications option and then tap on it.
• Check if the “Pause All” option is on. In case it is, toggle it off.

And, that’s it! Once your Push notifications are enabled, you should start receiving video calls again. However, you will also have to enable your phone’s Instagram notifications to be able to start receiving notifications. So, go to the Settings app of your device and turn on Instagram notifications from there. 

How To Fix Instagram Video Chat Not Working By Unmuting Calls?

It’s possible that you may accidentally have muted someone’s video calls. And this is why, you may not be able to receive any video calls from them. So, if you want to be able to video chat with this person again, you will have to unmute their calls again. Here’s how this can be done:

• Open Instagram
• Tap the messenger icon located at the top right, or simply swipe left from the main home screen.
• When the DM section opens, tap the chat of the person you wish to call.
• Then, tap their username at the top of the screen. 
• You will have the mute option, tap on it. 
• A pop-up will appear on the screen. See if “Mute calls” is toggled on. In case it is, toggle it off. 

And, that’s it! With the calls unmuted, you will be able to video chat with this person again.  

How To Fix Instagram Video Chat Not Working By Granting Permissions?

To be able to video chat with people on Instagram, you also have to grant the app permission to access the camera and microphone. Without doing this, you will not be able to access plenty of Instagram’s features. 

So, if you haven’t done this yet, go to the Settings app of your device, locate Instagram, and grant the necessary permissions from there. Once this is done, you will be able to use the video chat feature again. 

Final Words

Alright, everyone! This is how to fix Instagram video chat not working! In this article, I walked you through plenty of troubleshooting hacks that you can try to be able to video chat with people on the gram, again! So, make sure to try out these methods and resolve the issue! But, in case you still don’t manage to do it, please contact Instagram’s customer support. They might be able to provide you with some more information on this matter and also help you resolve it!